Cookie Policy

• the Privacy Policy at /legal/privacy
• the Terms of Service at /legal/terms
• the Acceptable Use Policy at /legal/acceptable-use
• the Data Processing page at /legal/data-processing

1. What cookies and similar technologies are

Cookies are small files stored by a website in your browser.

Similar technologies include:

• localStorage
• sessionStorage
• browser storage
• Chrome extension storage
• authentication tokens
• device or installation identifiers
• cached account data
• security and performance logs
• payment-provider storage
• third-party authentication storage

These technologies help websites and extensions remember information, keep you signed in, save preferences, operate security features, support payments, provide product functionality, and improve reliability.

2. Website cookies and storage

The Cognardo Workbench website may use browser storage and similar technologies to provide account, authentication, preference, and product features.

The website may store:

• authenticated website session information
• session tokens
• user account cache
• login state
• theme preference
• account and profile state needed for website features
• security or routing metadata from infrastructure providers
• payment checkout storage once paid billing is enabled

The website does not currently use cookies for third-party advertising.

The website does not currently use a client-side advertising or marketing analytics SDK such as Google Analytics, PostHog, Plausible, or Sentry. If that changes, this Cookie Policy and related disclosures should be updated.

3. Chrome extension storage is not the same as website cookies

The Cognardo Workbench Chrome extension uses Chrome extension storage. This is different from normal website cookies.

The extension may use Chrome extension local or session storage to store:

• authentication state
• account cache
• local prompts, conversations, scratchpads, and library data
• prompt indexes
• chat title edits
• sync metadata
• retry queues
• analytics queues
• device or installation IDs
• settings and toggles
• permitted origins for optional site access
• copy formatting settings
• extension enabled or disabled state
• Cloud Sync & Intelligence settings
• other product state needed to operate the extension

This storage allows the extension to provide features such as local saving, sidebar behavior, prompt insertion, conversation tracking, copy settings, sync queues, permitted site access, and account-based functionality.

Removing the Cognardo Workbench Chrome extension from your browser clears local extension data from that browser.

4. Essential storage

We use essential cookies, local storage, browser storage, or extension storage to make Cognardo Workbench work.

Essential storage may be used to:

• keep you signed in
• authenticate account sessions
• operate website account pages
• operate extension features
• save local settings
• remember theme preference
• remember extension state
• manage Cloud Sync & Intelligence status
• save permitted origins
• preserve local workspace state
• provide security and abuse-prevention controls
• support backend communication
• prevent repeated authentication or session failures

Without essential storage, Cognardo Workbench may not work properly.

5. Authentication storage

Cognardo Workbench may use authentication-related storage to support:

• email/password login
• Google sign-in
• backend sessions
• Firebase authentication
• account verification
• account settings
• profile management
• session refresh
• account security

Authentication storage may be created by Cognardo Workbench, Google, Firebase, or related authentication infrastructure.

If you disable or clear authentication storage, you may be signed out or unable to access account-based features.

6. Preference storage

We may use browser or extension storage to remember preferences such as:

• theme preference
• sidebar position
• sidebar width
• sidebar mode
• floater button settings
• copy settings
• shortcut settings
• active instruction profile setting
• Cloud Sync & Intelligence setting
• approved site access
• product layout preferences

Preference storage helps Cognardo Workbench behave the way you configured it.

7. Product functionality storage

Cognardo Workbench may use local browser or extension storage to support product functionality, including:

• local workspace history
• prompt libraries
• prompt sequences
• scratchpads
• instruction profiles
• conversation metadata
• pinned prompts or responses
• export settings
• import state
• copy formatting settings
• sync metadata
• retry queues
• feature state
• AI action history where stored locally
• citation-related feature state

Some product functionality storage may be local-only. Other product data may sync to cloud infrastructure when Cloud Sync & Intelligence is enabled or when a feature requires cloud processing.

8. Analytics and diagnostics storage

Cognardo Workbench may use local or extension storage to support product analytics, diagnostics, performance monitoring, and reliability.

This may include:

• analytics queue storage
• event IDs
• device or installation IDs
• session IDs
• timestamps
• extension version
• feature usage events
• setting toggles
• plan state
• diagnostic or runtime telemetry
• error or performance metadata

This information helps us understand whether features work, troubleshoot issues, improve reliability, prevent abuse, and improve Cognardo Workbench.

Search-related analytics are designed not to include raw search query text. Search analytics may include metadata such as query length instead.

We do not use analytics storage for third-party advertising.

9. Cloudflare and hosting-related storage

The Cognardo Workbench website may be served through Cloudflare Workers or related Cloudflare infrastructure.

Cloudflare may process request metadata and use cookies, logs, or similar technologies for purposes such as:

• website delivery
• routing
• security
• performance
• abuse prevention
• bot detection
• traffic management
• edge logging

Cloudflare’s processing may depend on the configuration active at the time you access the website.

10. Google and Firebase storage

Cognardo Workbench may use Google and Firebase services for authentication, Google sign-in, database access, custom tokens, profile data, and backend connectivity.

Google or Firebase may use cookies, browser storage, tokens, or similar technologies to:

• authenticate you
• verify your Google sign-in
• maintain Firebase sessions
• connect the website to backend account services
• protect account security
• support cloud database access

Your use of Google sign-in and related Google services may also be subject to Google’s own terms and privacy practices.

11. Payment-provider cookies and storage

Paid checkout is not currently enabled.

Once paid billing is enabled, payments may be processed by Paddle.

Paddle or another disclosed payment provider may use cookies, browser storage, or similar technologies to:

• operate checkout
• process payments
• prevent fraud
• calculate taxes
• generate invoices
• manage subscriptions
• provide buyer support
• verify transaction status
• manage billing portals or payment confirmation flows

Payment-provider storage is controlled by the payment provider and may be governed by that provider’s own terms and privacy policy.

12. AI provider and third-party service storage

When you use Cognardo Workbench, some features may interact with third-party services such as AI providers, search providers, authentication providers, hosting providers, payment providers, or browser platform services.

These third parties may use their own cookies, storage, logs, tokens, or similar technologies when you interact with their services directly or indirectly.

This Cookie Policy does not control third-party websites or services. Their own policies apply.

13. Advertising cookies

Cognardo Workbench does not currently use cookies or extension storage for third-party advertising.

We do not use your user content for third-party advertising.

We do not create third-party advertising profiles from your workspace content.

If this changes in the future, we will update this Cookie Policy and related privacy disclosures as required.

14. Managing website cookies and browser storage

You can manage website cookies and browser storage through your browser settings.

Depending on your browser, you may be able to:

• block cookies
• delete cookies
• clear localStorage
• clear sessionStorage
• clear site data
• block third-party cookies
• manage stored passwords or tokens
• clear cached data

If you block or delete cookies and browser storage, some Cognardo Workbench website features may not work properly. You may be signed out, lose preferences, or be unable to access account features.

15. Managing Chrome extension storage

Chrome extension storage is managed differently from website cookies.

To manage Cognardo Workbench extension storage, you may be able to:

• change settings inside Cognardo Workbench
• disable Cloud Sync & Intelligence
• revoke optional site permissions
• sign out
• delete saved items
• delete your account
• remove the Cognardo Workbench Chrome extension from Chrome
• clear extension data through Chrome controls where available

Removing the Cognardo Workbench Chrome extension from your browser clears local extension data from that browser.

Account deletion clears cloud account data through the account deletion process, but it may not remove local extension data from every browser or device where the extension remains installed.

16. Consequences of disabling cookies or storage

If you disable, block, or clear cookies, local storage, browser storage, or extension storage, Cognardo Workbench may not function correctly.

You may lose access to:

• account sessions
• login state
• theme preference
• saved settings
• local workspace data
• local prompts
• local conversations
• scratchpads
• sync queues
• permitted site access
• extension configuration
• billing or account pages
• cloud-backed features
• AI features
• citation analysis
• cross-device sync
• account restore

Some features require storage to work. Others may require Cloud Sync & Intelligence or backend processing.

17. Do Not Track

Some browsers offer “Do Not Track” signals.

There is no universally accepted standard for how websites should respond to Do Not Track signals. Cognardo Workbench does not currently respond to Do Not Track signals in a separate or automated way.

You can still manage cookies, browser storage, extension permissions, and local data through your browser, Chrome extension controls, and Cognardo Workbench settings.

18. Changes to this Cookie Policy

We may update this Cookie Policy from time to time.

When we make material changes, we may notify you by updating the date at the top of this page, posting a notice on the website, sending an email, showing an in-product notice, or using another reasonable method.

Your continued use of Cognardo Workbench after an updated Cookie Policy becomes effective means you accept the updated policy to the extent permitted by law.

19. Contact

For questions about this Cookie Policy, contact:

• Product support and privacy requests: support@workbench.cognardo.com
• General contact: contact@workbench.cognardo.com
• Billing, account, refund, and subscription questions: accounts@workbench.cognardo.com
• Security and abuse reports: security@workbench.cognardo.com

Public contact name: Raven Black Public trade name: Cognardo Product: Cognardo Workbench