Documentation

Installation

Install the Workbench extension and set up your environment for optimal performance.

First workflow2 min read

Current guide

Installation

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Install the Extension

Cognardo Workbench installs from the Chrome Web Store. The install takes one confirmation dialog. When it finishes, the Welcome to Workbench page opens, and account setup begins there. This page covers each install step and what happens immediately after.

Prerequisites:

  • Desktop Chrome or Microsoft Edge: Cognardo Workbench has a store listing for each. It also installs on Brave, Opera, and other Chromium browsers from the Chrome Web Store. Safari and Firefox are not supported.
  • Your Chrome profile: Chrome installs extensions into the profile that is currently active. If you use more than one profile, switch to the one you want before installing.
  • No account needed yet: You do not need a Cognardo Workbench account to install. You create one after installing.

Install from your browser's store#

  • Open the Cognardo Workbench listing for your browser: Chrome Web Store for Chrome, Brave, Opera, and other Chromium browsers, or Edge Add-ons for Microsoft Edge.
  • Click Add to Chrome, or Get on Edge.
  • Review the confirmation dialog. Chrome opens a dialog headed Add ‘Cognardo Workbench’?
  • The dialog lists two permissions: Read and change your data on a number of websites and Read your browsing history.
  • To see the exact sites the extension can read, click Show details.
  • Click Add extension. This is the final confirmation.
  • Wait for the install to complete. Two things confirm it:
  • Chrome shows the notification that Cognardo Workbench has been added to Chrome.
  • A new tab opens automatically with the Welcome to Workbench page.

What happens after you install#

Three things mark a completed installation:

  • The Welcome to Workbench page opens: It offers two paths. Create My Account starts a new account, and Sign in is for existing accounts. The next step in this section is to create an account.
  • The toolbar icon is installed, not pinned: Until you pin it, the icon sits behind the puzzle-piece Extensions icon in the Chrome toolbar. See pin the extension.
  • Nothing is running yet: The floater, the sidebar, and conversation recording start after you sign in. See sign in to the extension.

FAQ#

Do I need a Cognardo Workbench account before installing?+

No. Install first. The Welcome to Workbench page then takes you into account creation.

Is the extension free to install?+

Yes. Installing costs nothing, and Cognardo Workbench has a free plan. For what each plan includes, see pricing.

The installation finished, but I do not see the extension. What now?+

Check the puzzle-piece Extensions icon in the Chrome toolbar. Unpinned extensions live there. If the extension is missing there too, see troubleshooting.

Related pages#